Privacy Policy

Crocketts Gates Ltd is committed to protecting your personal information and respecting your privacy. This policy explains how we collect, use, and retain your personal data, ensuring compliance with data protection regulations. By visiting www.crockettsgates.co.uk, you agree to the practices outlined in this policy.

Data Controller

For the purposes of the Data Protection Act 1998, the data controller is Crocketts Gates Ltd, located at Crocketts Yard, Aylesbury Road, Askett, Bucks, HP27 9LY.

Information We Collect

We collect and process the following types of data:

1. Information You Provide

You may share personal information with us through forms on our website, by email, phone, or other communication methods. This includes, but is not limited to:

  • Name, address, email address, phone number
  • Financial and credit card details
  • Personal descriptions and photographs

2. Information Collected Automatically

When you visit our website, we may automatically gather:

  • Technical Data: IP address, browser type and version, time zone settings, plug-ins, operating system, and platform
  • Browsing Data: Clickstream history (URLs), pages viewed, search queries, response times, errors, page interaction data, and exit methods
  • Device and Usage Data: Online identifiers, cookies, and site usage patterns

3. Information from Third Parties

We may receive data from trusted partners, including:

  • Advertising networks, analytics providers, and search information services
  • Sub-contractors for delivery, installation, and remote services
  • Credit reference agencies for assessing creditworthiness

Use of Cookies and Tracking

Our website uses cookies to enhance your browsing experience. Cookies and other tracking technologies help us:

  • Improve website functionality and personalisation
  • Analyse site traffic and improve performance
  • Track online identifiers and browsing history

How We Use Your Information

We use the data collected to:

a) Fulfil Services and Obligations

  • Process orders, contracts, and service requests
  • Provide product information and updates

b) Personalisation and Marketing

  • Offer products or services similar to your previous purchases
  • Share relevant information with third-party partners, with your consent, for targeted advertising

c) Website Optimisation

  • Analyse and improve user experience, page performance, and security
  • Measure the effectiveness of advertisements

d) Legal and Security Purposes

  • Ensure compliance with legal obligations
  • Protect against fraud, security risks, and unauthorised access

Sharing Your Information

Your personal data may be shared with:

  • Business Partners and Sub-Contractors: To fulfil contracts or deliver services
  • Advertisers and Analytics Providers: To offer relevant advertisements and analyse trends. Aggregated, anonymised data may also be shared for audience targeting
  • Credit Reference Agencies: For credit score assessment, where applicable

Legal Disclosures

We may disclose your data to comply with legal obligations, protect the rights and safety of Crocketts Gates Ltd and its users, or as part of business transactions (e.g., mergers or asset sales).

Data Retention and Deletion Procedures

We retain personal data only as long as necessary for the purposes outlined in this policy or to comply with retention requirements under legal and regulatory frameworks. You may request the deletion of your data by contacting us directly at info@crockettsgates.co.uk.

Information Security

Crocketts Gates Ltd employs strict security measures to protect your personal information, including:

  • Data encryption during transmission (e.g., SSL technology)
  • Secure storage systems for sensitive data
  • Procedures to prevent unauthorised access
  • While we strive to protect your data, the transmission of information over the internet carries inherent risks. By using our site, you accept this limitation.

User Rights and Data Privacy

You have the right to:

  • Access Your Data: Request details of the information we hold about you. A small fee of £10 may apply.
  • Object to Marketing: Opt-out of receiving marketing communications by contacting info@crockettsgates.co.uk.
  • Correct or Delete Data: Update or request deletion of your personal data.

International Data Transfers

Data collected may be stored or processed outside the European Economic Area (EEA). We take all reasonable steps to ensure your information is handled securely in accordance with this privacy policy.

Links to Third-Party Websites

Our website may include links to external websites. Please note that these websites have their own privacy policies, and we are not responsible for their practices. Review their policies before sharing any personal data.

Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page, and where appropriate, notified to you via email. Please review this page periodically for updates.

Contact Us

If you have any questions, comments, or concerns about this policy or your data, contact us at:

info@crockettsgates.co.uk.